Frequently Asked Questions

Coin Central is a cryptocurrency trading platform operated by The Coin Central Limited, registered in England and Wales (No. 11800885). It offers spot trading, asset custody and portfolio tools for retail and institutional clients.
No. Trading digital assets involves substantial risk and the value of digital assets can go down as well as up. Coin Central does not offer fixed or guaranteed returns, and nothing on the platform is investment advice.
Spot pairs across major digital assets, quoted in US dollars and stablecoins, with live order book depth on every market.
Coin Central charges a transparent trading fee on executed orders and a spread on instant conversions. Fees are shown before you confirm any order.
To register a new account, simply click the 'Get Started' link and fill out the required information.
Your deposit is automatically added after 3-5 network confirmations for cryptocurrencies.
You can request a withdrawal by clicking the 'Withdraw' button in the members area and entering the amount you want to withdraw.
Your withdrawal is sent instantly after the request is confirmed.
The minimum deposit amount is $100, the maximum you can deposit at one time is $500,000 per each deposit. Surely you can make deposits higher than $500,000 by several deposits.
The minimum withdrawal amount is $100, the maximum you can withdraw at one time is $200,000 at a time. Surely you can make a withdrawal higher than $200,000 by several attempts.
Yes. Your available balance can be withdrawn to an approved address at any time, subject to standard security review and network confirmations.
You can change your payment withdrawal address by clicking the 'Settings' button on the menu after logging in to your account. Enter your new payment address and save the changes.
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
No, you do not need to make a deposit to take part in our referral program.
No, multiple accounts are not allowed as such action can cause errors on our system. Multiple accounts with the same wallet address will be deactivated and the user would have to re-open the account and activate it by depositing the initial amount.
You can contact our support through clicking the 'Contact Us' link. We offer support through Contact Form, and E-mail.